PAYMENT:
We can take payment by credit or debit card though our online shop. Payments
are processed though Paypal but you do not need a Paypal account, if you
have a Paypal account you may pay though your account but if not you can
just enter your card details and pay directly that way.
SIZING:
The sizes in the size chart are given as a guide, if you are concerned
about the sizing on an item you wish to buy please get in touch and we
can take measurements from the garment and let you know.
OUT OF STOCK:
If an item you have ordered is out of stock you will be refunded and we
will inform you by email that we have sent you a refund.
RETURNS/EXCHANGES:
Buyers MUST contact us before returning an item.
TIME SALE: Items must be returned within 14 days of receiving it for UK
buyers and within 30 days for overseas buyers.
ITEM
CONDITION: Items
must be in the same condition as when we sent them with all tags and packaging.
POSTING
AN ORDER BACK: Buyers are responsible for paying the cost of posting items
back to us and they must get proof of postage from the post office in
case the items should go missing in the post. If an order should get lost
in the post when it is being returned we cannot provide a refund or exchange
without proof of postage.
EXCHANGES:
If you would like to exchange an item please check before returning it
that we have the item you want.
REFUNDS:
If an item is returned for a refund we will refund the cost of the item(s)
but not the postage cost, unless the item is being returned because it
is faulty in which case we will refund the full amount including postage.
SALE
ITEMS - can only be returned for and exchange for a different garment
or if they are faulty.
UK POSTAGE:
Orders sent out within the UK will be sent via 1st class post with Royal
Mail, or if the order is particularly large it may be sent by Fastway
Couriers.
Items are usually posted out within 2days of ordering (usually sooner),
if you haven’t received your order within 1 week please get in touch
so week can look into the matter. If you need the order for a particular
date please let us know so we can try to make sure we get it to you in
time.
To work out the postage on your order just add the items you would like
to the basket and it will calculate the postage.
OVERSEAS POSTAGE:
Orders sent outside the UK will be sent via airmail with Royal Mail.
Items are usually posted out within 2 days of ordering (usually sooner),
if you haven’t received your order within 2 weeks please get in
touch so week can look into the matter. If you need the order for a particular
date please let us know so we can try to make sure we get it to you in
time.
To work out the postage on your order just add the items you would like
to the basket and it will calculate the postage. We have 2 postage categories
for overseas orders, Europe for countries inside the European Union and
Worldwide for anywhere outside of the UK and Europe.
PRIVACY
POLICY:
payments taken thought the website are processed by Paypal and as such
we do not receive the credit/debit card details. In the rare occation
that payment details are taken by us directly and we process the payment
ourselves the credit/debit card details will be shredded after the payment
is processed so no payment details are stored.
ABOVE ALL, IF YOU HAVE A PROBLEM PLEASE GET IN TOUCH, WE'LL BE
MORE THAN HAPPY TO TRY AND SORT THINGS OUT :)
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